Are you the new
Technical Support Specialist

For this position, we are looking for someone who is ready for a new
challenge within an ambitious organisation. In this vacancy, you will read more
on the role, the working environment and why this move may be of interest to
your next career move.

What will you do?

As a Technical Support Specialist at Airlux Technologies, you will assist customers in the Netherlands and around the world with technical queries and faults. You will analyse the problem, actively contribute ideas towards a solution, and ensure that customers can continue to make the most of Airlux’s technology.

Providing technical support to customers in the Netherlands and worldwide;
Analysing and resolving technical queries and faults;
Assisting customers by telephone and online in finding a solution;
Contributing ideas on suitable technical solutions for different situations;
Collaborating with colleagues when a question requires more specialist knowledge;
Documenting solutions and technical information;
Identifying recurring problems and contributing ideas for improvements;
Contributing to ever-improving technical support for customers.

What do you get?

A gross monthly salary of between €3,459 and €3,871, depending on your knowledge and experience;
A role involving 32 to 40 hours per week;
A technical support role in which you’ll be working on solutions;
Contact with clients and projects all over the world;
Working with innovative technology for food production and plant growth;
A good mix of technical work, analysis and customer contact;
Opportunities to develop your technical skills;
A working environment in which initiative and proactive thinking are valued.